FAQs
FAQs
1. What is Vibing White?
Vibing White is a premium online store offering a curated collection of stylish and high-quality bags. Our mission is to provide bags that combine fashion and functionality, ensuring that you can express your style without compromising on quality.
2. What types of bags do you offer?
We offer a wide range of bags, including:
- Handbags
- Crossbody bags
- Shoulder bags
- Tote bags
- Clutches and Duffle bags
- Travel bags
3. How do I place an order?
Placing an order is simple:
- Browse our collection and select the bag you love.
- Choose your desired color, size, and quantity.
- Click "Add to Cart" and proceed to checkout.
- Fill in your shipping and payment details, then confirm your order.
4. What payment methods do you accept?
We accept a variety of secure payment methods, including:
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
5. How long will it take to receive my order?
Once your order is processed, shipping typically takes:
- Standard: 5-10 business days
- Express: 3-7 business days Please note that delivery times may vary depending on your location and any external factors such as customs delays.
6. Do you offer international shipping?
Yes, we offer worldwide shipping. Shipping rates and delivery times vary depending on the destination. For more information, please refer to our Shipping Policy page.
7. What is your return policy?
We accept returns for store credit only within 30 days of purchase. The item must be unused, in its original condition, and in the original packaging. For more details, please see our Return Policy.
8. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the shipping carrier's website.
9. Do you offer discounts or promotions?
Yes, we frequently offer discounts and promotions to our customers. Sign up for our newsletter to stay updated on the latest deals and exclusive offers!
10. Can I change or cancel my order after it's been placed?
If you need to make changes or cancel your order, please contact us immediately at info@vibingwhite.com. We will do our best to accommodate your request, but please note that we cannot guarantee changes or cancellations once the order has been processed.
11. How can I contact Vibing White?
You can reach us through:
- Email: info@vibingwhite.com
- Contact Form: Visit our Contact page and fill out the form.
12. Are your bags ethically made?
Yes, at Vibing White, we prioritize ethical manufacturing practices. We work closely with our suppliers to ensure that all of our products are made under fair labor conditions and with sustainable materials whenever possible.
13. Do you offer gift wrapping?
Yes, we offer gift wrapping services for an additional fee. You can select this option at checkout.